Refund & Cancellation Policy
Our policy on refunds, event cancellations, and processing times.
Effective date: January 27, 2026 (India).
Event Booking Plus ("we", "our", "Platform") facilitates online ticket booking for events organized by third-party event organizers ("Organizers") using secure payment services provided by authorized payment gateways, including Razorpay. All refunds will be processed in accordance with applicable Reserve Bank of India (RBI) regulations, payment network rules (e.g., Visa, Mastercard, RuPay, UPI), and relevant Indian laws. This Refund Policy explains when and how refunds are processed for tickets booked through our Platform.
Sections
- Applicability
- Refund Eligibility
- Refund Method
- Refund Processing Timeline
- Settlement Terms with Merchants
- Refund Processing Details
- Delayed Refunds
- Convenience Fees & Charges
- Organizer Responsibility
- Limitation of Liability
- Dispute Resolution
- Policy Updates
- Support & Refund Queries